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Thrill HospitalityTHRILLHOSPITALITY

FAQs · No waffle

Asked often,
answered straight.

01What exactly is a hospitality package?

It's a good seat plus the rest of the day sorted: lounge or box access, food and drink, a proper way in, and usually a host looking after you. What that looks like depends on the event. It might be a debenture terrace at Wimbledon, a floor table at a world title fight, a box at Wembley, or the Paddock Club above the pit lane at Silverstone. You'll know exactly what's included before you book.

02Is the price you quote the price I pay?

Yes. Every quote is all-in: tickets, hospitality, fees, VAT. If there's transport or a hotel in there, the quote says so. No surprises at the end, no 'plus booking fee' bolted on.

03The event I want isn't listed on the site. Can you still get me in?

Almost certainly. The site shows the big events we're selling right now, but we cover the whole of boxing, UFC, Formula 1 and tennis. Tell us what you want, however niche, and we'll come back with real options or a straight no.

04How do sold-out events work?

Hospitality is sold separately from general admission, so 'sold out' rarely means sold out. When an event really is gone, we get in through our network of official resellers, debenture holders and box owners. We check everything is genuine before any money changes hands.

05Can you handle big group bookings?

Groups are the job we like best: stag dos on the fight floor, a company box for UFC London, forty clients in the Paddock Club at Silverstone. For parties of 10 or more, one person runs the whole booking for you: transport, dietary requirements, and payment split across the group if you need it.

06What happens if an event is postponed or cancelled?

If an event is called off, you get a full refund. Every time, no quibbles. If it's moved, your package rolls to the new date on its own, or we refund you if you can't make it. Provisional dates on the site stay marked as provisional until the organisers confirm them.

07Some dates on your site say 'provisional' — why?

Because we'd rather be honest than tidy. Sports bodies confirm their calendars at different speeds. An F1 race date can move, a fight date can slip. Where a date isn't officially locked, we say so. And we won't take full payment against a provisional date without spelling that out first.

08How do I pay, and is my money safe?

Bank transfer or card. Card payments go through a regulated provider. For bigger bookings we can split the payment across your group or invoice your company. You'll get written confirmation of exactly what's booked before any balance is due.

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